Privacy Statement

At Coactive Education, we value and respect your privacy. As part of our commitment to maintaining the highest standards of data protection, we have implemented this Email Privacy Statement to inform you about how we collect, use, and safeguard your personal information when you interact with us via email.

1. Collection of Information: When you communicate with us via email, we may collect and store certain personal information such as your name, email address, contact number, and any other relevant details you provide. We only collect information that is necessary to address your inquiries, provide support, or deliver our services to you.

2. Use of Information: We utilize the personal information collected via email for the following purposes:

Responding to your inquiries and requests
Providing you with the information or services you have requested
Sending you important updates, announcements, and notifications related to our products, services, or changes in our policies
Improving our services and tailoring them to your needs
Conducting internal research and analysis to enhance our communication strategies and overall customer experience
Complying with legal obligations and resolving any disputes or issues that may arise

3. Protection of Information: We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Our security practices are regularly reviewed and updated to ensure the highest level of data protection. However, please be aware that no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

4. Sharing of Information: We do not sell, trade, or rent your personal information to third parties for marketing purposes. However, we may share your information with trusted third-party service providers who assist us in operating our business or delivering our services. These third parties are bound by confidentiality agreements and are only authorized to use the information to perform specific tasks on our behalf.

5. Retention of Information: We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable laws and regulations. Once the information is no longer needed, we will securely dispose of it in accordance with our data retention policy.

6. Your Rights: You have the right to access, correct, update, or delete your personal information held by us. If you wish to exercise any of these rights or have any concerns about the use of your personal information, please contact us using the information provided below.

7. Changes to this Statement: We reserve the right to modify or update this Email Privacy Statement from time to time. Any changes will be effective upon posting the revised version on our website or notifying you via email. We encourage you to review this statement periodically to stay informed about how we protect your privacy.

If you have any questions, comments, or concerns regarding our Email Privacy Statement or our data protection practices, please do not hesitate to contact our Privacy Team at admin@coactiveeducation.com. We will be happy to assist you.